Lean Service and Quality Tools

Amanda Xavier

ISBN 10: 6205925176 / ISBN 13: 9786205925171

Published by Our Knowledge Publishing Apr 2023, 2023

About this Item

This item is printed on demand - it takes 3-4 days longer - Neuware -The rising competitive market hinders the constant improvement of production systems, thus requiring a good management of their production processes adapted to quality management practices, in search of better efficiency scores. Independently of the branch of the company, this improvement originates in the identification and elimination of waste. In this way, this book aimed to propose improvements in an information flow of a process, named System of Disconnection Management (SGD) of a network in an electric power distributor, making use of basic quality tools to reduce the inefficiencies identified in the process. The proposal involved the sectors that operate in the building of the Company of study and the execution partner companies as well as their workers, interconnecting all levels (Strategic, Tactical and Operational). The contributions of this work are concentrated in the mechanism proposed for the execution of the activities without running away from the deadlines present in the SOP 001. The literary contribution refers to the amount of research in the area of Production Engineering focused on services, emphasizing quality in service providing companies. 56 pp. Englisch.

Seller Inventory # 9786205925171

Bibliographic Details

• Title: Lean Service and Quality Tools
• Publisher: Our Knowledge Publishing Apr 2023
• Publication Date: 2023
• Language: English
• ISBN 10: 6205925176
• ISBN 13: 9786205925171
• Binding: Taschenbuch
• Condition: Neu
• Dimensions: 220W x 150H x 4D millimeters 220 millimeters width by 150 millimeters height by 4 millimeters depth
• Weight: 102 grams

About this title

Synopsis

The rising competitive market hinders the constant improvement of production systems, thus requiring a good management of their production processes adapted to quality management practices, in search of better efficiency scores. Independently of the branch of the company, this improvement originates in the identification and elimination of waste. In this way, this book aimed to propose improvements in an information flow of a process, named System of Disconnection Management (SGD) of a network in an electric power distributor, making use of basic quality tools to reduce the inefficiencies identified in the process. The proposal involved the sectors that operate in the building of the Company of study and the execution partner companies as well as their workers, interconnecting all levels (Strategic, Tactical and Operational). The contributions of this work are concentrated in the mechanism proposed for the execution of the activities without running away from the deadlines present in the SOP 001. The literary contribution refers to the amount of research in the area of Production Engineering focused on services, emphasizing quality in service providing companies.