Learning by Design : Building Sustainable Organizations

• Investigates learning-by-design in successful companies.
• Focuses on the choices organizations make about the design of learning mechanisms.
• Built around six detailed case studies taken from different industries and national settings.
• Provides a framework for improving the conditions for systematic and sustainable learning in organizations.
• Offers a clear process model for action and change.

Peter Docherty is Professor of Services Operations Management at the Institute of Industrial Economics and Management (INDEK) at the Royal Institute of Technology (KTH), Stockholm. He is also a Senior Researcher at the National Institute for Working Life in Stockholm.A. B. (Rami) Shani and Peter Docherty have collaborated previously on the book Creating Sustainable Work Systems: Emerging Perspectives and Practice (2002).