Learning by Design

This book advances a design-based approach for the investigation and creation of sustainable organizations. The learning-by-design framework is utilized to examine learning in six successful companies in different industries and national settings and provides a roadmap for improving systematic learning in organizations.

• Investigates learning-by-design in successful companies.
• Focuses on the choices organizations make about the design of learning mechanisms.
• Built around six detailed case studies taken from different industries and national settings.
• Provides a framework for improving the conditions for systematic and sustainable learning in organizations.
• Offers a clear process model for action and change.

A. B. (Rami) Shani is Professor of Organizational Behavior and Change at California Polytechnic State University, San Luis Obispo. He is a visiting Research Professor on the FENIX Programme at the Stockholm School of Economics, Sweden.

Peter Docherty is Professor of Services Operations Management at the Institute of Industrial Economics and Management (INDEK) at the Royal Institute of Technology (KTH), Stockholm. He is also a Senior Researcher at the National Institute for Working Life in Stockholm.A. B. (Rami) Shani and Peter Docherty have collaborated previously on the book Creating Sustainable Work Systems: Emerging Perspectives and Practice (2002).