Learning Metrics (Paperback)

Ajay Pangarkar

ISBN 10: 1398615366 / ISBN 13: 9781398615366

Published by Kogan Page Ltd, London, 2024

About this Item

Paperback. How do I know if Learning and Development (L&D) initiatives are making a difference to employee and business performance? What should I measure and how do I take a data-driven approach? Learning Metrics is a practical book for L&D professionals which answers these questions and provides guidance for measuring and communicating the impact of L&D activity in the business. It covers how to measure participant engagement with learning, learning retention and changes in employee performance post-learning. There is also guidance on how to measure on-the-job behaviour change as a result of learning, as well as metrics for measuring the organizational impact of learning. This book also has essential guidance on how to use learning analytics to assess the return on investment (ROI) of learning and how to use these results to adopt a data-driven approach and map learning metrics to organizational KPIs. Learning Metrics also includes guidance on how to communicate the impact of the company's learning and development activity to all business stakeholders. Full of practical guidance, examples, advice and case studies from organizations including Pfizer, Goldman Sachs, HSBC, Merck and Hewlett Packard, this is essential reading for all L&D professionals needing to measure the impact of L&D activity in the business but not sure where to start. Use this practical guide to measure the impact of learning and development activity on employee and business performance. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.

Seller Inventory # 9781398615366

Bibliographic Details

• Title: Learning Metrics (Paperback)
• Publisher: Kogan Page Ltd, London
• Publication Date: 2024
• Language: English
• ISBN 10: 1398615366
• ISBN 13: 9781398615366
• Binding: Paperback
• Condition: new

About this title

Synopsis

How do I know if Learning and Development (L&D) initiatives are making a difference to employee and business performance? What should I measure and how do I take a data-driven approach?

Learning Metrics is a practical book for L&D professionals which answers these questions and provides guidance for measuring and communicating the impact of L&D activity in the business. It covers how to measure participant engagement with learning, learning retention and changes in employee performance post-learning. There is also guidance on how to measure on-the-job behaviour change as a result of learning, as well as metrics for measuring the organizational impact of learning. This book also has essential guidance on how to use learning analytics to assess the return on investment (ROI) of learning and how to use these results to adopt a data-driven approach and map learning metrics to organizational KPIs. Learning Metrics also includes guidance on how to communicate the impact of the company's learning and development activity to all business stakeholders.

Full of practical guidance, examples, advice and case studies from organizations including Pfizer, Goldman Sachs, HSBC, Merck and Hewlett Packard, this is essential reading for all L&D professionals needing to measure the impact of L&D activity in the business but not sure where to start.

About the Authors

Ajay Pangarkar is the co-founder of CentralKnowledge where he works with global organizations to plan, align, and execute learning strategies that drive strategic change. He is an award-winning learning expert, a LinkedIn Learning instructor, industry speaker and a professor at the Sprott School of Business at Carleton University in Ottawa, Canada.

Teresa Kirkwood is the co-founder and Vice President, Operations of CentralKnowledge and President of its e-learning division. She develops training infrastructures and solutions that contribute directly to a company's strategic objectives.