Leveraging (Pfeiffer Essential Resources for Training and HR Professionals (Paperback))

<i>Leveraging the Impact of 360-Degree Feedback is a hands-on guide for implementing and maintaining effective 360-degree feedback as part of learning and development initiatives. Written for professionals who work inside organizations and for consultants working with clients, the book draws on a proven ten-step program and lessons learned over the past twenty years of research and practice. The authors present step-by-step suggestions for the successful implementation of 360-degree feedback as well as a collection of best practices that the Center for Creative Leadership has observed and tested with their broad base of clients.</i>

<b>John W. Fleenor</b> is group director, Knowledge and Innovation Resources, at the Center for Creative Leadership (CCL). <p><b>Sylvester Taylor</b> is group director, Assessment and Development Resources, at CCL. </p> <p><b>Craig Chappelow</b> is a senior manager at CCL where he divides his time between working with clients and managing the Executive Dimensions 360-degree assessment.</p> <p>The Center for Creative Leadership is a top-ranked, global provider of executive education that develops better leaders through its exclusive focus on leadership education and research.</p>