Library Analytics and Metrics: Using data to drive decisions and services

Ben Showers

ISBN 10: 1856049655 / ISBN 13: 9781856049658

Published by Facet Publishing, 2015

About this Item

Very light wear to the covers. Shipped from the UK in recyclable card packaging.

Seller Inventory # cb69-824-0191

Bibliographic Details

• Title: Library Analytics and Metrics: Using data to drive decisions and services
• Publisher: Facet Publishing
• Publication Date: 2015
• Language: English
• ISBN 10: 1856049655
• ISBN 13: 9781856049658
• Binding: Paperback
• Condition: Very Good

About this title

Synopsis

This book will inform and inspire librarians, archivists, curators and technologists to make better use of data to help inform decision-making, the development of new services and the improvement of the user experience.

With the wealth of data available to library and cultural heritage institutions, analytics are the key to understanding their users and improving the systems and services they offer. Using case studies to provide real-life examples of current developments and services, and packed full of practical advice and guidance for libraries looking to realize the value of their data, this will be an essential guide for librarians and information professionals.

Library Analytics and Metrics

brings together a group of internationally recognized experts to explore some of the key issues in the exploitation of data analytics and metrics in the library and cultural heritage sectors, including:

The role of data in helping inform collections management and strategy

Approaches to collecting, analyzing and utilizing data

Using analytics to develop new services and improve the user experience

Using ethnographic methodologies to better understand user behaviours

The opportunities of library data as 'big data'

The role of 'small data' in delivering meaningful interventions for users

Practical advice on managing the risks and ethics of data analytics

How analytics can help uncover new types of impact and value for institutions and organizations.

Readership

: This book will be an invaluable resource for librarians and library directors interested in developing a data-driven approach to their service provision and decision making; students on library and information science courses; and managers and practitioners in other cultural heritage sectors such as museums, archives and galleries.

About the Author

Ben Showers