The ninth edition of this popular overview of the various programs and services offered by libraries offers best practice and useful tips for implementing them effectively.

Building on the strong foundation of the previous editions, award-winning author G. Edward Evans returns with a new co-author, Stacey Greenwell, for this update that combines their signature style of textbook readability, informality, and sometimes humor, as well as their knack for balancing foundational topics and new trends.

A new feature in this edition is the incorporation of the concept of "library social work" through "Social Work Connections" sidebars in each chapter. Anecdotes throughout the text and "Career Connections" sidebars offer practical advice and specific current examples. Greenwell and Evans have combined several chapters from the previous edition and expanded discussions of new trends while retaining and updating the fundamentals. The ninth edition is a welcome update for library and information science courses and a valuable handbook for public services librarians.

About the Authors

Stacey Greenwell has served the University of Kentucky Libraries in several roles since 2001, including as associate dean for academic affairs and research, head of the information commons, and head of desktop support. Currently she is the coordinator of educational services and an instructional designer, and she provides liaison support to the School of Information Science and the Lewis Honors College. Greenwell is co-author of the second edition of Academic Librarianship (2018), the fourth edition of Management Basics for Information Professionals (2020), and Learning in Information-Rich Environments (2019).

G. Edward Evans, PhD, is a retired award-winning author and Fulbright Scholar. He holds several graduate degrees in anthropology and library and information science. As a researcher, he has published in both anthropology and LIS and held a Fulbright Fellowship and a National Science Foundation Fellowship. His teaching experience has also been in both fields in the United States and the Nordic countries, in particular at the Graduate School of Librarianship and Information Science at the University of California, Los Angeles.

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