Library User Metaphors and Services: How Librarians look at their Users (Current Topics in Library and Information Practice)

Carl Gustav Johannsen

ISBN 10: 3110419653 / ISBN 13: 9783110419658

Published by De Gruyter Saur 11 S, 2015

About this Item

Library User Metaphors and Services: How Librarians look at their Users (Current Topics in Library and Information Practice) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .

Seller Inventory # 7719-9783110419658

Bibliographic Details

• Title: Library User Metaphors and Services: How Librarians look at their Users (Current Topics in Library and Information Practice)
• Publisher: De Gruyter Saur 11 S
• Publication Date: 2015
• Language: English
• ISBN 10: 3110419653
• ISBN 13: 9783110419658
• Binding: Hardcover
• Condition: Very Good

About this title

Synopsis

How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received.
The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

About the Author

Carl Gustav Johannsen, Royal School of Library and Information Science, University of Copenhagen, Denmark