Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations

Pollan, Stephen M.; Levine, Mark

ISBN 10: 0020360487 / ISBN 13: 9780020360483

Published by Wiley, 1996

About this Item

Cover may have light wear, pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.

Seller Inventory # EVV.0020360487.VG

Bibliographic Details

• Title: Lifescripts: What to Say to Get What You Want in 101 of Life's Toughest Situations
• Publisher: Wiley
• Publication Date: 1996
• Language: English
• ISBN 10: 0020360487
• ISBN 13: 9780020360483
• Binding: Soft cover
• Condition: very_good

About this title

Synopsis

Whether you're looking for a new job, leaving an old one, cold calling a new account, laying off a subordinate, confronting a back-stabber, dealing with sexual harassment, returning food in a restaurant, or calming an irate client, "Lifescripts tells you exactly how to do it and what to say. Each of the 101 dialogs provides you with an ice-breaker opener and a flow-chart of rejoinders to give to any potential response, positive or negative. Pointers on proper attitude, timing, preparation, and more are included.