Living Knowledge: The Dynamics of Professional Service Work

What should the next generation of knowledge management practices be? Living Knowledge offers an empirical perspective on the dynamic and living nature of knowledge in organizations, based on research on professional service work. The book starts from a perspective on knowledge as being constituted in practice and guides the reader through a diverse set of organizational experiences. These cases present a series of new concepts for understanding and managing knowledge, such as half-worked boundary objects, knowledge hyperstories, activity centered knowledge support and knowledge dramas.

KJERSTI BJØKENG Researcher at SINTEF Industrial Management SIRI H. BLAKSTAD Research Director at SINTEF Civil and Environmental Engineering, Department of Architecture and Building Technology STEINAR CARLSEN Was Senior Research Scientist at SINTEF, currently Knowledge Management Practitioner at Computas AS GUNNAR JOHN COLL Psychologist, now Knowledge Management Practitioner at Computas AS GUNNAR ELLINGSEN University Hospital of Northern Norway RIEDAR GJERSVIK Research Director of SINTEF Industrial Managment, Department of Knowledge and Strategy KATJA MARIA HYDLE Research Scientist at SINTEF Industrial Management ARNE LYNSETH BYGDÅS Research Scientist at SINTEF Industrial Management ÅSMUND MAEHLE Senior Consultant at Computas AS ERIC MONTEIRO Professor of Information Systems at the Norwegian University of Science and Technology BENTE RASMUSSEN Senior Research Scientist at SINTEF Industrial Management, and Associate Professor at the Department of Sociology and Political Science at the Norwegian University of Science and Technology RAGNAR ROSNESS Senior Scientist at SINTEF Industrial Management EMIL RØYRVIK Researcher at SINTEF Industrial Management GRETE SEN Research Scientist at SINTEF Industrial Management MONA SKARET Project Manager at the Royal Ministry of Education and Research, Norway EGIL WULFF Senior Adviser at SINTEF Industrial Management