Logistics, Supply Chain and Operations Management Case Study Collection

The Logistics, Supply Chain and Operations Management Case Study Collection contains real-life scenarios from leading companies including Volvo, Vortex, Honda of America, Green Cargo and Swedish Transport Administration. It includes a foreword by Martin Christopher. Comprehensive in scope and scrupulous in detail, this collection includes actual events experienced by businesses of every size, from SMB's to some of the most successful corporations in manufacturing, transportation, hospitality and other industries. Readers will discover proven tactics and innovative solutions for handling uncertainties, solving problems and circumventing risk, plus a wealth of information to guide strategy and decision making.

Readers involved in logistics and supply chain management will find the Logistics, Supply Chain and Operations Management Case Study Collection full of: immediate application of strategies and tactics to situations and challenges; valuable tools for testing management proficiency in crisis mitigation and resolution; independent learning modules and professional training programmes; expanded question-and-answer sections designed to measure knowledge transfer and lessons learned; engaging, topical situations highly relevant to the fields of logistics, supply chain management and operations. Students and prospective managers will learn crucial skills to meet current challenges, qualify for professional advancement and achieve success.

David B. Grant was Vice Rector (Dean) of Research and Societal Impact and Professor of Supply Chain Management and Social Responsibility at Hanken School of Economics, Helsinki, Finland. He was also a Bualuang ASEAN Chair Professor at Thammasat University, Bangkok, Thailand.

He received his PhD from Edinburgh University and his thesis, investigating customer service, satisfaction, and service quality in UK food processing logistics, received the James Cooper Memorial Cup PhD Award from the Chartered Institute of Logistics and Transport (UK) in 2003. His research interests include logistics customer service, satisfaction, and service quality, retail logistics including omnichannel, reverse and sustainable and societal logistics. He has over 250 publications in various fora and is Senior Associate Editor for the International Journal of Physical Distribution & Logistics Management, Associate Editor for the Journal of Supply Chain Management and on the editorial board of several other international journals.

His book for Kogan Page, Fashion Logistics, co-authored with Professor John Fernie, is in its second edition. In 2019, David was ranked fifth in Economics, Business and Management and first in Industrial Economics and Logistics in an academic study evaluating Finnish professorial research impact and productivity.