Loyal: Listen or You Always Lose: A Leader's Guide to Winning Customer and Employee Loyalty
Language: English
Published by Lioncrest Publishing, 2017
- Hardcover
- New
Seller: Ria Christie Collections, Uxbridge, United KingdomRia Christie Collections
AbeBooks seller since March 25, 2015
Condition: New
US$ 37.82
Quantity: Over 20 available
Add to basketItem description from seller
In English.
Seller Inventory # ria9781619617513_new
- Title
- Loyal: Listen or You Always Lose: A Leader's Guide to Winning Customer and Employee Loyalty
- Author
- Painter, Aaron
- Publisher
- Lioncrest Publishing
- Publication year
- 2017
- Condition
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 161961751X
- ISBN 13
- 9781619617513
- Item weight
- 589 grams
Companies must adapt to evolving expectations and engage their employees in the same way that they engage their customers. Successful business leaders create a culture of listening across their organizations to inspire loyalty and build a competitive advantage.
In LOYAL, Microsoft executive Aaron Painter explains how accomplished leaders use the time-tested secret of listening to turn the concept of loyalty into a powerful reality. While working in China, Painter experienced firsthand how customer and employee retention is key to building a successful company.
LOYAL teaches you how to develop opportunities in a global, ever-changing business environment. The book provides insightful suggestions about how companies can create a culture of active listening to engage their most valuable resource: people, whether they are customers or employees. By building respectful relationships and strengthening those connections through the techniques Painter describes, any organization can position itself for sustained growth.
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Ria Christie Collections
Uxbridge, United Kingdom
AbeBooks seller since March 25, 2015
Shipping rates from United Kingdom to U.S.A.
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