MS-01 Management Functions and Behaviour Block 1 - Role of a Manager Unit 1 - Tasks of a Professional Manager Unit 2 - Responsibilities of a Professional Manager Unit 3 - Management Systems And Processes Unit 4 - Management Skills Block 2 - Decision Making Unit 1 - Organisational Context of Decisions Unit 2 - Decision Making Models Unit 3 - Decision Making Techniques and Processes Unit 4 - Management by Objectives (MBO) Block 3 - Organisational Climate and Change Unit 1 - Organisational Culture and Managerial Ethos Unit 2 - Management of Organisational Conflicts Unit 3 - Managing Change Block 4 - Organisational Structure and Processes Unit 1 - Organisation Structure and Design Unit 2 - Managerial Communication Unit 3 - Planning Process Unit 4 - Controlling Unit 5 - Delegation and Interdepartment Coordination Block 5 - Behavioural Dynamics Unit 1 - Analysing Interpersonal Relations Unit 2 - Leadership Styles and Influence Process Unit 3 - Group Dynamics Total-4, Solved-2, Unsolved-2 Sample Paper-I Sample Paper-II Guess Paper-I Guess Paper-II

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