THE MYSTERY OF THE LOST CUSTOMER: Could high customer satisfaction be silently killing your business?
Language: English
Published by Intellectual Perspective Press, 2023
- Softcover
- Used
Seller: WeBuyBooks, Rossendale, LANCS, United KingdomWeBuyBooks
AbeBooks seller since November 14, 2005
Condition: Used - As new
US$ 7.38
Quantity: 1 available
Add to basketItem description from seller
Most items will be dispatched the same or the next working day. An apparently unread copy in perfect condition. Dust cover is intact with no nicks or tears. Spine has no signs of creasing. Pages are clean and not marred by notes or folds of any kind.
Seller Inventory # rev9014184342
- Title
- THE MYSTERY OF THE LOST CUSTOMER: Could high customer satisfaction be silently killing your business?
- Author
- Simmons, Susannah
- Publisher
- Intellectual Perspective Press
- Publication year
- 2023
- Condition
- Like New
- Binding
- paperback
- Language
- English
- ISBN 10
- 1908770430
- ISBN 13
- 9781908770431
- Item weight
- 140.6 grams
Join us on a thrilling journey to navigate the minefield of customer satisfaction in ‘The Mystery of the Lost Customer’. You will hear the tale of Fin, Uma, Clem and Sam as they grapple with the shocking revelation that satisfaction alone may not guarantee business success. Through their experiences and interactions they uncover a powerful concept that changes everything – user wellbeing. Discover how understanding the distinction between customers and users can reshape your business strategies.
Dive into this gripping tale filled with insights, lessons and a powerful manifesto that will inspire you to unlock the secrets to building trust, fostering loyalty, and growing recurring revenue in an increasingly complex and competitive world.
"An easy-to-read conversational, small but mighty business book." ~ Anna Marsden, Trainer & Coach at Luminescene Communications
"Synopsis" may belong to another edition of this title.
WeBuyBooks
Rossendale, LANCS, United Kingdom
AbeBooks seller since November 14, 2005
Shipping rates from United Kingdom to U.S.A.
| Item | 5 to 10 business days | 5 to 10 business days |
|---|---|---|
| First item | US$ 6.09 | US$ 6.09 |
Payment methods
Specialty
General Secondhand BooksSeller's business information
Revival Books Ltd
Unit 11 Hugh Business Park, Bacup Road, Waterfoot
Rossendale, United Kingdom BB4 7BT
Terms of sale
WeBuyBooks
Hall Carr Mill
Fallbarn Road
Rawtenstall
Lancashire BB4 7NX
Email: Sales@webuybooks.co.uk
Tel: 01706 227207
Company Reg. No. 07693718
VAT Number 901 5786 27
Authorised Representatives: Michael Lane and Damian Carr
Shipping terms
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