Maintainability & Maintenance Management (4th edition) by Joe Patton is the latest update of the book that has received three prestigious awards. MMM emphasizes design for maintenance and serviceability, systems engineering, determining future maintenance needs, maintainability process, quantitative methods, allocation and prediction, design and production considerations, computer aids, checklists for design reviews, and how to gain high production and profits while minimizing life cycle costs. Computer/electronic companies, educational institutions, government agencies, manufacturing, medical, military, telecom, transportation, and other industries have benefited from the lessons of this widely recognized book.

About the Author

Joe Patton is Chairman and CEO of Patton Consultants, Inc., the leading advisors to management on equipment service, logistics, and support systems. Before founding Patton Consultants in 1976, Joe was a Regular Army Officer and spent eleven years with Xerox Corporation. He is author of over two hundred published articles and eight books, including the Service Parts Handbook and After the Sale - How to Manage Product Service for Customer Satisfaction and Profit.

Joe Patton earned a BS degree from Penn State and a MBA in marketing from the University of Rochester. He was awarded the Pennsylvania State University College of Education 1999 Leadership and Service Award. Joe is a Registered Professional Engineer (PE) in Quality Engineering and a Fellow of both ASQ - The American Society for Quality and SOLE � The International Society of Logistics. He is a Certified Professional Logistician (CPL), Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), a National Association of Service Managers Life-Certified Service Executive (L-CSE), and a twenty-five + year member of AFSM International.

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