Making Aid Agencies Work: Reconnecting INGOs with the People They Serve

The development industry is worth billions. International non-governmental organizations (INGOs) have become an integral component in international development and humanitarian response. Yet as recent scandals at Save the Children and Oxfam have highlighted, such organizations can overstep moral boundaries, raising questions about the scale, power and role of INGOs. Are they dedicated to continuous learning and self-improvement, or are they development dinosaurs driven by their own need for survival and by the political agendas of their paymasters? 

Terry Gibson is a researcher and activist digging into the conundrums and chaos of international development. He travelled over a million miles filming aid and humanitarian work in villages, towns and cities around the world before becoming operations director of an international network of over 800 small NGOs. He developed and led a major research programme at the network, which consulted over 100,000 people facing everyday disasters, combining this with research at Manchester University. He is engaged in research and writing concerning international development, local learning and action, the experience of 'everyday disasters' and the role of NGOs.