Making Change Happen One Person at a Time: Assessing Change Capacity within Your Organization

This refreshingly different approach to change management is based on a simple and eye-opening premise: that organizational change happens one person at a time. Using the author's unique "personal change capacity" model, it shows managers how to identify and develop people according to their potential:

* A-players, who thrive in pivotal change positions * B-players, happy to provide support and take on some new challenges * C-players, solid performers, but not comfortable with change * D-players, whose resistance to change is so strong that the company may be better off without them.

Based on a proven, battle-tested process developed at major companies, this down-to-earth guide is enhanced by useful assessment forms and planning tools. It should be embraced by every manager and human resources professional charged with the messy but vital task of choosing the best people to making change happen.