Title: Making Change Work: Practical Tools for Overcoming Human Resistance to Change
Publisher: ASQ Quality Press
Binding: Paperback
Condition: LikeNew

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Academic Book Solutions
70-6 Peconic Avenue, Medford, NY, 11763, U.S.A.

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We guarantee the condition of every book as it's described on the AbeBooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days. This does not affect your statutory consumer rights includ...

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Books are normally shipped with 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.

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