Making It Clear (Paperback)

Paperback. If you're an executive or a future manager, this book is for you. The author worked at all levels of IT for over 30 years. Then he started his own company to solve communication problems between business and IT organizations. He created a newsletter about his experiences, and the 156 essays in this book are the result. Business is complex. IT is complicated. These essays cut through the complexity and make it clear. Here are just a few of the topics covered in this book: 3 things required to get someone to change; 10 laws of human organizational behavior; 18 things I believe about business; dealing with disagreement; how to listen; handling complaints and complainers; coping with grief Why people want to be a manager, and 13 skills you'll need; 7 biggest challenges of a manager; why middle managers are important; how and who to hire; a manager's biggest burden; stories of management failure and success; 8 ways to deal with employee personal problems; 8 attributes of an ideal boss; 3 ways to deal with a bad boss 15 career mistakes; success versus happiness; job versus passion; finding the truth; the importance of trust; how to prevent a crisis; 4 stages of learning Only 2 reasons for strategy; what a good strategy looks like; how to make it successful How to create wildly successful projects and reduce their risk; why ROI doesn't work and how to fix it; how to stop runaway projects; 2 questions to ask after a project Why companies do acquisitions; avoiding technology surprises in M how to do technology due diligence; how to tell when people are lying 18 CIO secrets for IT effectiveness; a hierarchy of business IT needs; 7 ways IT can improve your business; 5 approaches to software strategy; how to organize IT; reducing business IT expense; aligning IT with business direction; best practices in IT governance; handling "shadow IT;" taking the "magic" out of IT; justifying security investment; how to succeed and fail as a CIO; buying an IT product; how to become a CIO; how to sell to a CIO 156 essays on business, management, leadership, human nature, projects, information technology, and life in general This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.…