Making Things Right at Work : 5 Ways to Handle Conflict and Build Trust

Workplace conflict is inevitable. When it happens, how can you get back on track?

Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic. What’s the solution?

In Making Things Right at Work, Dr. Gary Chapman, #1 New York Times bestselling author of The 5 Love Languages®, is joined by business consultants Dr. Jennifer Thomas and Dr. Paul White to offer the strategies you need to restore harmony at work. You’ll learn:

• How to discern the causes of workplace conflict
• How to avoid unnecessary disputes
• How to repair relationships when you’ve messed up
• How to let go of past hurts and rebuild trust

Don’t let broken relationships taint your work environment. Take the needed steps to make things right . . . not tomorrow, but today. The success of your career depends on it!

GARY CHAPMAN, PhD—author, speaker, counselor—has a passion for people and for helping them form lasting relationships. He is the #1 bestselling author of the 5 Love Languages® series and director of Marriage and Family Life Consultants, Inc. Gary travels the world presenting seminars, and his radio programs air on more than 400 stations. Learn more at www.5lovelanguages.com.

JENNIFER M. THOMAS, Ph.D., is a motivational speaker specializing in the five love languages and communication. She is a business consultant and psychologist. She recently gave a TEDx talk on the two essentials for healthy relationships. Hint: They involve a love tank and forgiveness. She is co-author (with Gary Chapman) of When Sorry Isn't Enough and The Five Languages of Apology. Her books have been translated into fifteen foreign languages and sold hundres of thousands of copies around the world. Jennifer has a doctoral degree in Clinical Psychology from the University of Maryland, as well as a BA in Psychology and Religion from the University of Virginia. Visit her website at www.drjenthomas.com to take a free apology profile and register for her enewsletter.

PAUL WHITE, PHD, is a psychologist, author, and speaker who "makes work relationships work." He has consulted with a wide variety of organizations, including Microsoft, the US Air Force, the Million Dollar Round Table, and Princeton University. He and Gary Chapman coauthored The 5 Languages of Appreciation in the Workplace.