Managed Services in a Month : Build a Successful, Modern Computer Consulting Business in 30days

The ultimate do-it-now guide to getting started in Managed Services. Now includes chapters on Cloud Services, bundling, and more.

Whether you're a NEW Computer Consultant or an experienced technician making the move to managed services, this is the perfect book for you!

The book includes step-by-step instructions for creating service offerings, reformulating your business, creating service agreements, and more! Downloadable content includes forms, checklists, and spreadsheets you can customize for your business.

The #1 selling book on managed services! Now with ten new chapters, this is the ultimate guide to building a successful managed service business.

"The third edition of Managed Services in A Month is the definitive guide to MSP practices, pricing, and delivery. " - Joshua Liberman, President Net Sciences, Inc.

"If you want to offer service agreements to your IT customers, or are not sure of the value of selling service agreements, buy and read this book. When you are finished, you will be able to start offering service agreements – it’s as simple as that. Thanks to Karl, I’m in the process of proposing 4 service agreements. The money for the book will be paid for by the first one so it’s definitely money well-spent. On that note, I appreciate the short, concise format because that made it that much easier and faster to read. Technology books with hundreds of pages are more often than not nothing but fat. Not with Karl’s book – lean and right to the point. Whether you know nothing, something, or a lot about IT service agreements, this book is an excellent resource. It will show you nearly everything you need to know about service agreements, from the perspective of someone who is obviously very adept at running his own IT business. In the past when I tried to come up with something on my own, I just stared at a blank screen. Although I could come up with a handful of bullets of what should be included in a service agreement, Karl points out many things I hadn’t thought of, including what not to cover. He also provides actual frameworks and examples of the agreement language. I really like his practice of having more than one type of agreement." - Schyler Jones, Hillsboro, NH