Management 2.0: Discovery of Integrated Enterprise Excellence (Management and Leadership System 2.0)

This book, written in an easy-to-access novel format, provides practitioners and managers with:

• A next-generation system for enhancing digital transformation efforts in an organization
• An enhanced and more beneficial than a traditional approach for implementing Business Process Management (BPM)
• A business process improvement system that goes beyond Lean Six Sigma and the Balanced Scorecard
• A free software app for response-metric tracking that provides insight not possible with traditional metric reporting techniques
• A methodology for Lean Six Sigma improvement project selection so that the big-picture will benefit from the project′s completion
• A clickable Lean Six Sigma Define-Measure-Analyze-Improve-Control (DMAIC) process-improvement roadmap integrates the application of Lean and Six Sigma tools so that the right tool is used at the right time when undertaking process improvement efforts
• A methodology to statistically show and quantify at the 30,000-foot-level the benefit from process improvement efforts

This book provides direction on how organizations can resolve issues that commonly occur with:

• Traditional control charts and process capability reporting techniques
• AQL testing and reporting
• Lean Six Sigma deployments

This book provides direction in how organizations can benefit from the wise application of:

• Statistical and non-statistical techniques.
• Design of Experiments (DOE) in both manufacturing and transactional processes.

In this book, Jorge and his golfing MBA buddies discover a no-nonsense methodology that minimizes the risk of organizations' doing bad things. The described method provides direction for establishments to achieve the 3Rs of business; that is, everyone doing the Right things and doing them Right at the Right time.

This novel describes the application of Integrated Enterprise Excellence (IEE). The IEE system offers much flexibility, including a means for effectively managing an organization remotely. The book describes how Jorge implemented IEE in his Harris Hospital and how his golfing MBA friends applied and benefited from the methodology in their manufacturing and transactional organizations.

IEE provides a comprehensive 9-step system that CEOs, presidents, general managers, executives, managers, leaders, practitioners, and others can use to resolve elephant-in-the-room management issues such as:

• Business goals not being met
• Scorecards leading to harmful, if not destructive, behaviors
• Persistent day-to-day firefighting problems
• Business strategies that are very generic and difficult to translate to organizational work environments
• Lean events and other improvement projects can consume many resources but often do not offer a quantifiable benefit to the whole business.
• Lean Six Sigma process improvement deployments that have improvement projects, which are either not completed in a timely fashion or which make substantial financial claims that are questionable

This book offers an easy-to-understand book-character dialog on implementing Deming's management philosophy and delivering a system for managing the needs of ISO 9000, Baldrige award criteria, and Shingo Prize criteria all at one time through the IEE business management system.

In the book's storyline:

Janice Davis, CEO of Harris Hospital, sees many benefits from the IEE system in her organization. She likes how IEE structurally integrates predictive scorecards with the processes that created them. Janice also likes how IEE provides analytically-determined direction for undertaking process improvement efforts, which improve organizational predictive-reported performance metrics that benefit the organization's overall financials.

Forrest Breyfogle III has observed that traditional business management and process improvement efforts have issues and can lead to unhealthy, if not destructive, behaviors. Forrest has written over a dozen books on business management and process improvement. Forrest's latest two novel-written books, Management 2.0 & Leadership System 2.0, net out a system for resolving these issues. 
 
These books provide an easy-to-understand character dialog on how to implement Deming's management philosophy and deliver a system for managing the needs of ISO 9000, Baldrige award criteria, and Shingo Prize criteria all at one time through the Integrated Enterprise Excellence (IEE) business management system.
 
Forrest decided to invest money to develop a standalone software app that these books would provide free so that individuals and organizations could benefit from the powerful 30,000-foot-level reporting techniques described in the books.