Management Communication: Principles and Practice

Hattersley, Michael

ISBN 10: 0071259260 / ISBN 13: 9780071259262

Published by McGraw Hill Higher Education, London, 2007

About this Item

303 p. Audience: General/trade. Good. Ex-library. College ex-lib, binding reinforced with clear tape, used sticker on spine, mild wear. Pages clean except for usual library stamps.

Seller Inventory # Alibris.0006957

Bibliographic Details

• Title: Management Communication: Principles and Practice
• Publisher: McGraw Hill Higher Education, London
• Publication Date: 2007
• Language: English
• ISBN 10: 0071259260
• ISBN 13: 9780071259262
• Binding: Trade paperback
• Edition: 3rd Revised edition. Revised.

About this title

Synopsis

"Management Communication, 3/e" by Hattersley and McJannet offers a comprehensive, well-researched solution to teaching management communication. This text and casebook includes essential coverage of effective writing and speaking principles. It aims to help the reader master the full range of skills required of a successful manager. Most of the eighteen end-of-chapter case studies were developed at Harvard Business School where Dr. Hattersley headed the Management Communication Department and where Dr. McJannet taught (under her married name, Linda McJ. Micheli). The cases put the reader in the role of decision maker and communicator in actual business situations. While the text emphasizes practical communication skills every manager needs to master, it also includes full chapters on electronic communication, corporate ethics, audience analysis, meeting management, giving and receiving feedback, choosing media, style and tone, intercultural communication, and business and the press. The two concluding chapters provide two style manuals, the first on writing and the second on speaking, through the use of graphics and group presentations. Each is designed to be cross-referenced throughout the course and serve as a valuable resource for readers to refer to throughout their careers.