This book offers a practical perspective by addressing current issues in telecommunications and information systems and presenting management systems for dealing successfully with those issues.

About the Author

Carroll Frenzel received his Ph.D. in Atmosphere Physics and Systems Engineering from the University of Arizona in Tucson. Upon graduation, he joined IBM as a programmer and advanced through several IT management positions where he managed several hundred employees and a budget of $90 million. After leaving industry, Dr. Frenzel joined the University of Colorado as a professor in the Management Sciences and Information Systems department, and later was appointed to the position of Director, Business Research Division.

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