Management And Leadership Innovations

W. David Penniman

ISBN 10: 1783504692 / ISBN 13: 9781783504695

Published by Emerald Publishing Limited, GB, 2014

About this Item

Management and Leadership Innovations, vol. 38 of Advances in Librarianship presents techniques, cases and theoretical papers on how libraries and other non-profit organizations can achieve sustainability through application of the UN's Agenda 21, how to interview candidates through non-traditional and interactive processes to assess 'soft skills' needed to join a team, how a model was developed to ensure successful school libraries, and how academic libraries can provide leadership in sustaining and preserving their surrounding communities' history and culture. It also offers chapters on the utility of gossip in management, how to provide mindful leadership within an organization, and how to identify and manage levels of stress and burnout. The volume presents a case study of how a library altered the skill sets of subject librarians to function in teams using a matrix approach in order to better serve clients. Another innovation is represented by a chapter on staff development and service through participation in a community of practice. Also included is a chapter on service design a relatively new concept of service design which is critical in improving user/customer satisfaction and patronage.

Seller Inventory # LU-9781783504695

Bibliographic Details

• Title: Management And Leadership Innovations
• Publisher: Emerald Publishing Limited, GB
• Publication Date: 2014
• Language: English
• ISBN 10: 1783504692
• ISBN 13: 9781783504695
• Binding: Hardback
• Condition: New
• Weight: 617 grams

About this title

Synopsis

Management and Leadership Innovations, vol. 38 of Advances in Librarianship presents techniques, cases and theoretical papers on how libraries and other non-profit organizations can achieve sustainability through application of the UN's Agenda 21, how to interview candidates through non-traditional and interactive processes to assess 'soft skills' needed to join a team, how a model was developed to ensure successful school libraries, and how academic libraries can provide leadership in sustaining and preserving their surrounding communities' history and culture. It also offers chapters on the utility of gossip in management, how to provide mindful leadership within an organization, and how to identify and manage levels of stress and burnout. The volume presents a case study of how a library altered the skill sets of subject librarians to function in teams using a matrix approach in order to better serve clients. Another innovation is represented by a chapter on staff development and service through participation in a community of practice. Also included is a chapter on service design a relatively new concept of service design which is critical in improving user/customer satisfaction and patronage.

Review

In 11 essays, this volume offers techniques, cases, and theoretical papers on management and leadership innovations in libraries. Librarians and others from the US, Canada, New Zealand, Europe, Indonesia, and Nigeria discuss the leadership role of an academic library in community outreach; mindful leadership; distributed leadership and library service innovation; library instructor development and cultivating a community of practice; leading for learning in school libraries; service design in libraries; interview techniques for building a strong team; the management of content development and subject engagement through an arts matrix model; managers, stress, and the prevention of burnout in the workplace; gossip and library management; and how libraries can achieve sustainability through the application of the United Nations' Agenda 21. Distributed in North America by Turpin Distribution. --Ringgold Inc. Portland, OR (protoview.com)