Management : Leading & Collaborating in the Competitive World
Language: English
Published by McGraw-Hill Education, 2012
- Hardcover
- Used

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- Title
- Management : Leading & Collaborating in the Competitive World
- Author
- Bateman, Thomas; Snell, Scott
- Publisher
- McGraw-Hill Education
- Publication year
- 2012
- Condition
- very_good
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 0078029333
- ISBN 13
- 9780078029332
Bateman/Snell’ results-oriented approach is a unique hallmark of this textbook. In this ever more competitive environment there are five essential types of performance, on which the organization beats, equals, or loses to the competition which are cost, quality, speed, innovation, service and sustainability. These six performance dimensions, when done well, deliver value to the customer and competitive advantage to you and your organization. Throughout the text Bateman & Snell remind students of these five dimensions and their impact on the “bottom line” with marginal icons contributing to the leadership and collaboration theme, which is the key to successful management. People working with one another, rather than against, is essential to competitive advantage.
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