Management

Now in its tenth edition, Management continues to offer a practical, student-oriented approach to four central themes: change, diversity, ethics, and globalization. Author Robert Kreitner relies on more than 30 years of research and teaching experience to ensure that students gain a solid understanding of management principles. In addition to coverage of timely and relevant issues such as corporate responsibility, the text promotes skill development through hands-on exercises and team-building activities.

With all data and examples updated to reflect current trends, the Tenth Edition integrates issues from popular culture and media, putting topics in context and engaging students. A range of pedagogical features?including in-text and video cases, Internet activities, and interactive annotations?support students as they prepare for the rigors of contemporary management.

• New! The Tenth Edition includes coverage of emerging research and hot-button topics, including Wilson's managerial skills profile; the implications of "cultural intelligence"; new research on how people rationalize unethical conduct; and the role of Web logs ("blogs").
• New! Test Prepper self-quizzes at the end of each chapter include true/false and multiple-choice questions (with answers at the end of the book).
• New! The Eduspace online learning tool pairs the widely recognized resources of Blackboard with quality, text-specific content from Houghton Mifflin. Eduspace makes it easy for instructors to create all or part of a course online. Classroom Response System ("clicker") content, homework exercises, tests, tutorials, and supplemental study materials all come ready-to-use. Instructors can choose to use the content as is, modify it, or even add their own.
• New! Part-ending Managers-in-Action video cases focus on high-profile managers and the challenges they face concerning project management, training, and other issues. New cases examine global diversity at Hewlett-Packard, planning and decision making at Percy Inn, and the management of human capital at Accenture.
• New! All chapter-opening cases, 16 chapter-closing cases, and 14 boxed features are new to this edition. Other popular features have been retained and completely updated, including How-to-Do-It instructions, summaries, terms, Hands-On Exercises, and Internet Exercises.
• Updated! Managing Diversity features highlight the importance of diversity in the workplace. New coverage includes religion in the workplace, biased decision making, and a Native American's vision for a better future.
• Updated! Management Ethics boxes, which focus on the importance of ethical decision making, cover issues such as the "two faces" of Wal-Mart, keeping blogs in check, and hardball organizational politics.
• Updated! The Global Manager boxes examine the role managers play in a world that is shrinking rapidly. Several new examples aid in preparing students to meet this role by introducing them to current issues and strategies, such as a global supply-chain crisis at Dell, culture and the perception of planning and control, and risk management at BMW.
• Updated! Interactive Annotations take students from the text to the Web for a dynamic learning experience. These contemporary anecdotes, quotations, self-assessment tools, and thought-provoking questions allow students to hone their conceptual, self-management/teamwork, and administrative skills. The instructor web site provides answers, comments, and interpretations for the annotations.

Robert Kreitner, Ph.D., is Professor Emeritus of Management at Arizona State University. After a 26-year career at ASU, Dr. Kreitner was named to the W. P. Carey School of Business Faculty Hall of Fame. Dr. Kreitner was born in Buffalo, New York. After a four-year enlistment in the U.S. Coast Guard, he attended the University of Nebraska-Omaha and has received the Alumni Association's Scholar-Athlete Award. Dr. Kreitner received bachelors and master's degrees in business from UNO and a Ph.D. in business from the University of Nebraska-Lincoln. Before ASU, Dr. Kreitner taught at UNO, UNL, Western Illinois University, and Thunderbird as well as Micronesia, Albania, and Switzerland. Dr. Kreitner has authored or co-authored seven textbooks, including management and organizational behavior books that lead their fields and have been translated into Spanish, French, Italian, and Mandarin Chinese. Dr. Kreitner has consulted for clients including American Express, Ford Motor Company, SABRE Computer Services, Honeywell, Motorola, Amdahl, the Hopi Indian nation, State Farm Insurance, Goodyear Aerospace, Caterpillar, and U.S. Steel.