Manager Redefined: The Competitive Advantage in the Middle of Your Organization Davenport, Thomas O. and Harding, Stephen D.

Manager Redefined: The Competitive Advantage in the Middle of Your Organization Davenport, Thomas O. and Harding, Stephen D.

ISBN 10: 0470627727 / ISBN 13: 9780470627723

Published by Jossey-Bass, 2010

About this Item

Seller Inventory # QCV--0035

Bibliographic Details

• Title: Manager Redefined: The Competitive Advantage in the Middle of Your Organization Davenport, Thomas O. and Harding, Stephen D.
• Publisher: Jossey-Bass
• Publication Date: 2010
• Language: English
• ISBN 10: 0470627727
• ISBN 13: 9780470627723
• Binding: Hardcover
• Condition: New

About this title

Synopsis

In this book the author explains that managers must build human capital and engender employee engagement by managing them almost not at all, by attending instead to the factors and circumstances that make them successful. In other words, managers must play their role from offstage and out of the limelight. Based on a survey of over 16,000 employees, the author presents Towers-Watson' management performance model: Executing tasks, Building relationships and performance capability, and Energizing change. Additionally, managers must create an atmosphere of authenticity and trust.

About the Author

Thomas O. Davenport is a senior practitioner in the San Francisco office of Towers Watson, a worldwide human resource consulting firm. He provides advice on human capital strategy, employee and organization research, and leadership development to clients in a wide variety of industries.

Stephen D. Harding is a senior practitioner in the London office of Towers Watson. He has consulted in employee research and organizational behavior for the last twenty years and has responsibility for managing employee research projects throughout Europe and elsewhere internationally.