Managerial Communication: Strategies and Applications focuses on skills and strategies that managers need in today’s workplace. The first edition of Managerial Communication stood out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies. The overriding principle for the revision was to preserve the book’s key strengths while bringing it in line with the early twenty-first century workplace. The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content was added to reflect current business practices. In short, the second edition preserves the best features of the first edition, while bringing them up to date and presenting them in a concise, easy to read format. Today's managers will learn the skills and strategies necessary for successful and effective business communication.

About the Author

Larry R. Smeltzer was professor of supply chain management at the W. P. Carey School of Business, Arizona State University. His primary research focus was supply strategies, and his work was published in such journals as "Supply Chain Management Review, European Journal of Purchasing and Supply Management, IEEE Transactions on Engineering Management," and "Sloan Management Review." He also published descriptions of best practices through the Center of Advanced Purchasing Studies. Smeltzer received his Ph.D. in business from Northern Illinois University in 1980 and a master's degree in organizational science from the University of Nebraska in 1971.

Eugene S. Schneller is professor of health management and policy at the W. P. Carey School of Business, Arizona State University. He is director of the Health Sector Supply Chain Initiatives and codirector of the Health Sector Supply Chain Research Consortium. Schneller is a frequent speaker on issues pertaining to group purchasing organizations and strategic management of the health care value chain. His publications appear in a variety of health management journals, including "Hospital and Health Services Administration, Health Care Management Review, American Journal of Public Health, Social Science and Medicine," and "Frontiers of Health Services Management." He received his Ph.D. from New York University in 1973 and an honorary P.A. degree from Duke University Medical Center in 2004.

"About this title" may belong to another edition of this title.

Store Description

ThriftBooks is a fully independent seller of used books, having sold more than 160 million used and new books since we started in 2003. Each quality used book is sorted, graded, shelved and shipped by hand by our team of dedicated employees in our seven warehouses across the US. We have the best selection of books, in the right condition and format, at everyday low prices. We also have a dedicated, US-based Customer Service team, ranked in the top three by Newsweek for Best Customer Service in 2018 and 2019, so you can shop with confidence. We support and invest in our employees, appreciate and value our customers, and truly believe in the power of the written word to educate, energize, and engage readers of all ages and interests.

Visit Seller's Storefront

Seller's business information

Thrift Books Global LLC
18300 Cascade Ave S, Seattle, WA, 98188, U.S.A.

Sale & Shipping Terms

Terms of Sale

We guarantee each book that we send you. If you have any problems, please contact
our dedicated customer service department. They will do everything possible to
ensure you are happy with your order.

Shipping Terms

All domestic Standard shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.

2-Day Shipping is delivered by FedEx, which does not deliver to PO boxes.

International shipments are tendered to the local postal service in the destination country for final delivery – We do not use courier services for international deliveries.

Shipping rates within U.S.A.

Shipping rates within U.S.A.
Order quantity	4 to 8 business days	4 to 8 business days
First item	US$ 0.00	US$ 0.00

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.