A Practical, Strategic Approach to Managerial Communication

Managerial Communication: Strategies and Applications focuses on communication skills and strategies that managers need to be successful in today’s workplace. Known for its holistic overview of communication, comprehensive research base, and focus on managerial competencies, this text continues to be the market leader in the field. In the Ninth Edition, authors Jennifer R. Veltsos and Geraldine E. Hynes provide coverage of current topics like managing hybrid and virtual teams, ChatGPT and artificial intelligence, and empathic listening.

About the Authors

Jennifer R. Veltsos, PhD, is a professor of technical communication at Minnesota State University, Mankato. She has taught undergraduate courses in business communication, technical communication, visual rhetoric and document design, and research methods; at the graduate level, she has taught managerial communication, proposals, and instructional design. From 2017 to 2019, she was the director of the Center for Excellence in Teaching and Learning. She is currently the university’s interim associate vice president for undergraduate education.

Geraldine E. Hynes, PhD, is a professor of technical communication at Minnesota State University, Mankato. She has taught undergraduate courses in business communication, technical communication, visual rhetoric and document design, and research methods; at the graduate level, she has taught managerial communication, proposals, and instructional design. From 2017 to 2019, she was the director of the Center for Excellence in Teaching and Learning. She is currently the university’s interim associate vice president for undergraduate education.

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