If you are responsible for other people's work you need this book. The Manager's Book of Checklists will help you to be more systematic, to consider all angles of any situation, and to manage more effectively. Written in line with Management Charter Initiative and relevant managers seeking the S/NVQ certification, the checklists given include: finance, customer care, IT, quality, equal opportunities and developing competencies. The Manager's Book of Checklists is an essential business tool that no manager should be without. "Congratulations, many congratulations, on your 'Checklists'. Had I not seen it and read it I would not have believed it possible to reduce all those fine-sounding theories to such straightforward lists - you are a genius, even if you are doing me out of a job!" Charles Handy
“Had I not seen it and read it, I would not have believed it was possible to reduce all those fine-sounding theories to such straightforward lists – you are a genius, even if you are doing me out of a job.”
Charles Handy, on the first edition
You’re a manager. It’s a complex role, in which you never stop learning. Sometimes it’s a real challenge to simply keep everything running smoothly, never mind the additional projects that are thrown your way, or the tricky situations that arise from nowhere.
Whatever you need to tackle, you’ll be well equipped with The Manager’s Book of Checklists; the bestselling, indispensable quick reference for frontline managers everywhere.
Each topic in an effective manager’s repertoire is covered in a succinct, practical checklist to ensure that you are considering all the key issues, sharpening your grasp of the situation and making well-informed decisions.
This classic book, now in its third edition, helps ensure that you will always be briefed to manage in the most effective and efficient way possible.