Fast & Free Shipping � Good condition with a solid cover and clean pages. Shows normal signs of use such as light wear or a few marks highlighting, but overall a well-maintained copy ready to enjoy. Supplemental items like CDs or access codes may not be included.

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Bibliographic Details

Title: The Manager's Conflict Resolution Handbook: A Practical Guide for Creating Positive Change
Publisher: CornerStone Leadership Institute
Publication Date: 2008
Language: English
ISBN 10: 0979800986
ISBN 13: 9780979800986
Binding: Soft cover
Condition: good

About this title

Synopsis

Managers spend an estimated 50 percent of their time dealing with conflict, which is also one of an organization s largest expenses. This book will help your management team approach conflicts as opportunities to produce positive outcomes for your team. The strategies in this book work! They provide a structure for handling conflict and information about what to do when the unexpected happens. The Manager s Conflict Resolution Handbook should be required reading for every manager on your team!

About the Author

Ilayne J. Geller, Ph.D., has over 23 years of experience in organizational and management development. She has trained thousands of people on successful conflict resolution within organizations in a variety of industries. Ilayne earned her M. A. and Ph. D. from New York University. She currently resides in Irving, Tx. David Cottrell, president and CEO of CornerStone Leadership Institute is the author of more than 25 books including the perennial best-seller, Monday Morning Leadership.

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Store Description

ZBK Books is an online retailer that specializes in the acquisition, sale, and recycling of books & media. We are dedicated to promoting sustainability, reducing waste, supporting literacy & education by giving used books a second life. Actively managing a growing inventory of over 300,000 units, ZBK is now processing, distributing, and reselling over 5 Million units/year B2B/B2C.

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ZBK International Inc
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