The Manager's Conflict Resolution Handbook: A Practical Guide for Creating Positive Change
Language: English
Published by CornerStone Leadership Institute (edition ), 2008
- Softcover
- Used
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The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Seller Inventory # 0979800986-7-1
- Title
- The Manager's Conflict Resolution Handbook: A Practical Guide for Creating Positive Change
- Author
- Ilayne J. Geller; David Cottrell; Juli Baldwin
- Publisher
- CornerStone Leadership Institute (edition )
- Publication year
- 2008
- Condition
- Fair
- Binding
- Mass Market Paperback
- Language
- English
- ISBN 10
- 0979800986
- ISBN 13
- 9780979800986
Managers spend an estimated 50 percent of their time dealing with conflict, which is also one of an organization s largest expenses. This book will help your management team approach conflicts as opportunities to produce positive outcomes for your team. The strategies in this book work! They provide a structure for handling conflict and information about what to do when the unexpected happens. The Manager s Conflict Resolution Handbook should be required reading for every manager on your team!
"Synopsis" may belong to another edition of this title.
About the Author
Ilayne J. Geller, Ph.D., has over 23 years of experience in organizational and management development. She has trained thousands of people on successful conflict resolution within organizations in a variety of industries. Ilayne earned her M. A. and Ph. D. from New York University. She currently resides in Irving, Tx. David Cottrell, president and CEO of CornerStone Leadership Institute is the author of more than 25 books including the perennial best-seller, Monday Morning Leadership.
"About the title" may belong to another edition of this title.
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