Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)
Dozier, David M.
ISBN 10: 0805818103 ISBN 13: 9780805818109
Published by Routledge, 1995
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Synopsis:
This book reports findings of a three-nation study of public relations and communication management sponsored by the International Association of Business Communicators (IABC) Research Foundation. The Excellence Study provides communication managers and public relations practitioners with information critical to their own professional growth, and supplies organizations with tools that help them communicate more effectively and build beneficial relations with key publics. Communication excellence is a powerful idea of sweeping scope that applies to all organizations -- large or small -- that need to communicate effectively with publics on whom the organization's survival and growth depend. The essential elements of excellent communication are the same for corporations, not-for-profit organizations, government agencies, and professional/trade associations. And they are applicable on a global basis.
The study identifies three spheres of communication excellence. These spheres consider the overall function and role of communication in organizations, and define the organization of this book. They are:
* the core or inner sphere of communication excellence -- the knowledge base of the communication department,
* the shared expectations of top communicators and senior managers about the function and role of communication, and
* the organization's culture -- the larger context that either nurtures or impedes communication excellence.
This text also examines communication excellence as demonstrated in specific programs developed for specific publics.
About the Author: Dozier, David M.; Grunig, Larissa A.; Grunig, James E.
"About this title" may belong to another edition of this title.
Bibliographic Details
Title: Manager's Guide to Excellence in Public ...
Publisher: Routledge
Publication Date: 1995
Binding: paperback
Condition: Good
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Manager's Guide to Excellence in Public Relations and Communication Management
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ISBN 10: 0805818103
ISBN 13: 9780805818109
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Manager's Guide to Excellence in Public Relations and Communication Management
Published by
Lawrence Erlbaum Associates, 1995
ISBN 10: 0805818103
ISBN 13: 9780805818109
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Manager's Guide to Excellence in Public Relations and Communication Management (Routledge Communication Series)
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ISBN 10: 0805818103
ISBN 13: 9780805818109
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