Manager's Guide to Operations Management

The secrets to improving operationswhile maintaining the highest quality

How do you operate at maximum efficiency with minimum cost? Manager’s Guide to OperationsManagement addresses one of the most pressing business issues of our time by offering easy-toimplementadvice on creating the most effective, streamlined operations possible. This quick-referenceguide explains how to:

• Improve your production processes
• Boost quality using the Six Sigma approach
• Manage supply chains and inventory
• Forecast, plan, and schedule efficiently

With Manager’s Guide to Operations Management, you have the tools you need to ensure a smooth,steady work flow while producing products and services of the highest quality―the secret tobusiness success.

Dr. John Kamauff is a principal with Archstone Consulting specializing in supply chain management and strategic sourcing.