A Manager's Guide to Virtual Teams

Maximize the power of teamwork — even when team members are worlds apart. With an increasing number employees working remotely, it is more difficult than ever to ensure that team members are working smoothly and productively together. A Manager’s Guide to Virtual Teams is a practical roadmap for bridging the logistical, cultural, and communication gaps that can prevent any virtual team from reaching its full potential. The book explores the four most critical elements to team success: • Trust and Accountability. Ten tips for creating trust within and across virtual teams • Communication. The particular challenges of the virtual world, especially in cross-cultural collaborations • Conflict Management. Examples, case scenarios, and resolution strategies • Deliverables. How virtual teams can get their work “out the door” faster and better A Manager’s Guide to Virtual Teams features the author’s proprietary Trust Wheel model, which includes powerful tools to help teams develop and ensure trust without face-to-face interaction. Filled with self-study exercises, activities, and advice based on the author’s 20 years’ consulting experience, this book can help any organization realize the promise of professionals working closely together—even if they’ve never met.

YAEL ZOFI is the founder and CEO of AIM Strategies®, a human capital consulting firm. With over 20 years of global consulting experience, she has worked with clients such as AT&T, Chase, CIGNA, Credit Suisse, Ford, General Electric, JP Morgan, MetLife, Pfizer, Philips, Viacom, and Nokia, among others.  Her latest book, "A Manager's Guide to Virtual Teams", is an essential working road-map for virtual teams and is based on over 150 interviews with virtual leaders, project managers and remote members across industries.  She is a frequent guest speaker: Zofi recently conducted a workshop on 'Managing a Virtual Workforce' at the Society of Human Resources (SHRM) Conference. She taught at New York University since 1995 and has been featured in Forbes, Business Week, Harvard Business Review Expert Series, Mind-Tools, People & Strategy Magazine, Bloomberg.com, CIO Digest, Blog Talk Radio, Watch IT TV, Employee Engagement Network and OD Network.  She holds a Masters Degree in Organizational Development and Change from Columbia University and an advanced Post-Graduate Certificate from American University/National Training Laboratory (AU/NTL) Institute for Applied Behavioral Sciences.  Zofi enjoys learning, traveling, dancing and exploring new people, places and ideas...


In addition to being a writer, author and consultant, Zofi's Human Capital Consulting work focuses on linking customized people management solutions with business strategy to strengthen organizations, teams and individuals. She is constantly engaged in developing toolkits, producing impactful reports and books, building interactive workshops and recalibrating online virtual team and cross cultural communication assessments to engage and motivate teams for enhanced business performance. She is personal, passionate, thorough and highly committed to helping clients equip their people with the knowledge, skills and practical expertise necessary to achieve maximum productivity.