The Manager's Pocket Guide to Diversity Management

This pocket guide will expose the business opportunity that underpins the support of diversity in today's organizations. Learn how to improve workplace productivity by bridging organization goals with diversity imperatives in areas like recruitment, retention, team building, and service.

Dr. Edward E. Hubbard, an internationally recognized expert on diversity management, sheds new light on such issues as:

- The differences between Equal Employment Opportunity, Affirmative Action and managing diversity.

- Dealing with cross-cultural conflict

- The interpersonal skills all diversity-sensitive managers must possess

- Overcoming prejudice, stereotyping, discrimination, and other barriers to diversity

- How to recruit diverse employees, and how to retain them