The Manager's Pocket Guide to Systems Thinking and learning (Manager's Pocket Guides)

This Managers Pocket Guide introduces thinking systems concepts and then takes the reader through a series of concepts and practical tools for applying system thinking to: Getting results, learning, managment processes, change and strategic processes.

Stephen G. Haines, founder and CEO of Haines Centre International and its four Haines Companies including his publishing companion, Systems Thinking Press, based in San Diego, CA, Steve is the world's foremost authority, leader and speaker in The Systems Thinking Approach(tm) to the field of Strategic Management (Planning - People - Leadership - Change - Customer Value).

For more than 30 years, he has led the development and expansion of The Science of Systems Thinking, "the natural way the world works". It is a practical discipline that views organizational issues in their natural and biological contexts (environments). He currently travels the world, speaking on Strategic Management and Systems Thinking, presenting seminars, and writing books and articles.

Stephen has an M.S.A. in Organization Behavior with a minor in financial management from George Washington University and has completed his coursework requirements and dissertation research for an Ed.D. in Management from Temple University. He received his B.S. degree in Engineering (minor in foreign affairs) from the U.S. Naval Academy, at Annapolis, MD, and is a graduate of the DoD Human Goals Institute.

As a former U.S. Naval officer, Stephen flew Navy jets, piloted ships, and served off Vietnam. He was a member of the famed U.S. Naval Academy class of 1968, that graduated many prominent leaders in today's world of business, government, the military, and industry.

His corporate career included tenure as Executive Vice President of ICA, a diversified, $14 billion nationwide financial services firm and Senior Vice President of Freddie Mac, a $32 billion financial institution. He was also President of University Associates Consulting and Training Services in San Diego, CA.

Steve has been a member of eight top management teams in the United States and abroad, with corporate responsibilities for all aspects of organizational functions, including planning, operations, marketing, PR, communications, finance, HR, training, and facilities. His career has also included executive positions with MCI, Exxon, Sunoco, and Marriott Corporation.

Steve's diverse background includes intensive work with over 300 CEOs and keynote presentations delivered to over 1,000 CEOs. He has personally led extensive "Best Practices" research for over 15 years at Haines Centre International. He has received numerous Who's Who honors, written more than 14 books, over 50 articles, and developed 12 volumes of the Haines' Strategic Library (over 7,000 pages--Planning, Leadership, HR, Change, Customer Value, and Systems Thinking).

He has taught over 80 different kinds of seminars and is in demand as an insightful and passionate keynote presenter at conferences worldwide--with a special emphasis on CEO and Board issues. He is a premier TEC Organization Resource Chairperson (groups of 15 CEOs) with over 75 presentations to his credit. He has also been the co-leader of the prestigious Banff Centre for Management's two-week senior executive and leadership development course. His Books have been sold in 68 countries and counting.

He has been on nine Boards of Directors, including chair of a Credit Union. His personal interests include family, community service, sports, sailing, travel, photography, art, and design.

Today, Stephen maintains a busy world-wide schedule of keynote presentations, consulting, conducting seminars, and writing books in the continually evolving study of Strategic and Enterprise-Wide Change from a "Systems" point of view.