Managing America's Cities: A Handbook for Local Government Productivity

This work describes the operations of a typical municipal government and examines the many productivity trends that are occurring in city halls across America. Much of the focus is on the increasing need for planning in city government to ensure that productivity goals are met. It thoroughly examines the roles of the council, manager, and clerk in promoting increased productivity. It then looks at such municipal departments as legal, finance, fire, human services, library, police and public works, demonstrating proven techniques and structures in each that improve service.

Instructors considering this book for use in a course may request an examination copy here.

Roger L. Kemp, Ph.D., ICMA-CM, has been a city manager on both the East and West coasts for more than 25 years. He is presently Distinguished Adjunct Professor of Public Administration at Golden Gate University and a Fellow of The Academy of Political Science.