Managing Conflict through Communication

Abigail, Ruth & Dudley Cahn

ISBN 10: 0205862136 / ISBN 13: 9780205862139

Published by Pearson, 2013

About this Item

Graded as acceptable or fair because a lot of the pages have highlighting, underlining and/or margin notes (in total approximatey 75% of the pages are affected) . The binding is solid and moderately tight and the cover has modest wear. Ships from Canada. Satisfaction guaranteed with 30-day return policy. ; 0.5 X 7.4 X 9 inches; 336 pages; R7 1.1m/815k s1.

Seller Inventory # 13444

Bibliographic Details

• Title: Managing Conflict through Communication
• Publisher: Pearson
• Publication Date: 2013
• Language: English
• ISBN 10: 0205862136
• ISBN 13: 9780205862139
• Binding: Softcover
• Edition: 5th or later Edition
• Condition: Fair

About this title

Synopsis

Comprehensive and accessible coverage of the study of conflict Managing Conflict Through Communication helps students approach conflict constructively and learn more positive conflict management and resolution skills. Narratives and case studies make the material accessible and engaging to a diverse student audience. Discussion questions and exercises throughout the text provide a basis for classroom discussion and practical applications of concepts. This text is available in a variety of formats – print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. Learning Goals Upon completing this book, readers will be able to:

• Exercise positive conflict management and resolution skills
• Understand why communication is essential to interpersonal relationships
• Question the thoughts, feelings, and behaviors about conflict they have experienced in the past