Managing With a Conscience: How to Improve Performance Through Integrity, Trust, and Commitment

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Returnable 30 days after confirmation of delivery in accordance with AbeBooks Return Policy.

** 6% Sales tax will be added to all Maryland State orders. **

Paper Garden Books guarantees your satisfaction. We attempt to be as accurate as possible when describing books; however, neither Paper Garden Books warrant that product descriptions are accurate, complete, reliable, current, or error-free. The photos displayed within listings may be Stock Images. They may not be actual photos of the physical item for sale and should not be relied upon as a basis for condition.

If you are not satisfied with your purchase, please contact us as soon as possible by phone or email so that we can discuss the details. Returns are accepted within 30 days of delivery confirmation. If you need to return an item, please pack carefully so that it is returned to us in the same condition you received it in. Upon receipt of the returned item, a refund for the amount you paid for the book will be issued to you in the form of payment you used.

Books are usually shipped within 2 business days via United States Postal Service (USPS) at the media mail rate (up to 70 lbs) for domestic orders and first class for international orders. We use padded envelopes.