Managing Electronic Services: A Public Sector Perspective (Practitioner Series)
Ake Grönlund; L. Albinsson; Contributor-T. Kauranne; Contributor-F. Hartkamp; Contributor-O. Forsgren; Contributor-H. Kritzenberger
Language: English
Published by Springer, 2000
- Softcover
- New

Seller: Poverty Hill Books, Mt. Prospect, IL, U.S.A.Poverty Hill Books
AbeBooks seller since May 13, 2008
Condition: New
US$ 32.95
Quantity: 1 available
Add to basketItem description from seller
BRAND NEW COPY, Perfect Shape, No Black Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction.
Seller Inventory # 9006446
- Title
- Managing Electronic Services: A Public Sector Perspective (Practitioner Series)
- Author
- Ake Grönlund; L. Albinsson; Contributor-T. Kauranne; Contributor-F. Hartkamp; Contributor-O. Forsgren; Contributor-H. Kritzenberger
- Publisher
- Springer
- Publication year
- 2000
- Condition
- New
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1852332816
- ISBN 13
- 9781852332815
- Item weight
- 15 ounces
Managing Electronic Services provides an easy to read and practical guide to portal-electronic services development in the public sector. The book takes an organisational perspective asking 'How do you make things work in your organisation and in relation to your customers or users?' By integrating the managerial, technical and economic issues, the authors can put them into context with the need to understand user requirements and expectations.
Lots of examples are provided, giving tips on how to avoid many of the pitfalls you might meet along the way, and showing you how to diagnose potential problems and find ways of dealing with them effectively.
"Synopsis" may belong to another edition of this title.
Poverty Hill Books
Mt. Prospect, IL, U.S.A.
AbeBooks seller since May 13, 2008
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 2 to 6 business days |
|---|---|---|
| First item | US$ 3.99 | US$ 7.99 |
Payment methods
Store description
Poverty Hill Books is a small independent book store located in Chicago, Illinois. We specialize in new/ used academic scholarly titles, hard to find and rare out-of-print books. We also have a good selection of fine art and photography books. Additionally, we stock most new/used current popular titles that may be of interest to our neighborhood customers. Located near the University of Chicago, we offer free book searches to our neighborhood and extend this service to our Internet customers as well. Please contact us with details of what you are looking for. We network with other Chicago area bookstores and may be able to find what you have been looking for.…
Specialty
History, Fine Art, Photography, Literature & Fiction, Religion & Spirituality, Professional & Technical, academic scholarly, university press titlesSeller's business information
Poverty Hill Books
IL, U.S.A.
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
email adress: povertyhillbooks@yahoo.com
Owner: David Morey 124 N. Stone Ave. LaGrange, IL 60525 708-352-4822
Shipping terms
Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. Poverty Hill Books has been selling books online for over ten years. We ship all orders with delivery confirmation service at no additional charge. Standard shipments are via USPS media mail. Expedited service ships via USPS Priority mail. All International orders are shipped via USPS Global Priority Air Mail. Your order is handled with care and shipped promptly in secure packaging. We ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we promptly answer email inquiries.