Written by key figures in the field of social care training and management this much-needed book provides practice guidance for front line managers in social care. Refocusing attention on the management of practice and accountability within services and to service users, the authors provide a variety of perspectives on how front line managers can support practice. Highlighting important aspects of management, such as promoting knowledge-based practice and continuous professional development through lifelong learning, they discuss major issues such as:
* setting and monitoring new standards and frameworks
* what different communities want from social services
* implications of the gender imbalance in social work management
* bullying and harassment in the work environment
* managing multidisciplinary teams.
Drawing together important research on management practice, this book will ensure front line managers are prepared for shifts in policy, making it an essential resource for managers and policy makers in all areas of social care.
Suzy Croft is a senior social worker at St. John's Palliative Care Centre and Research Fellow at the Centre for Citizen Participation at Brunel University. She is a trustee of two leading UK palliative care organisations and she is a member of the editorial collective of Critical Social Policy.