Managing Up: How to Get What You Need from the People in Charge

An indispensable guide to navigating power dynamics, building effective relationships with higher-ups, and earning more authority, freedom, and confidence at work—from one of today’s “most innovative career coaches” (Insider).

“Outstanding. Wilding's scripts and strategies show us a better way to get ahead at work.”—Greg McKeown, New York Times bestselling author of Essentialism and Effortless

WINNER: Society for Advancing Business Editing and Writing (SABEW) Best in Business Book Award, Career and Financial Development

Do you feel vulnerable to the whims of your boss, peers, or internal politics, pushing through each day with a nagging undercurrent of anxiety? Maybe you’re micromanaged, interrupted in meetings, saddled with busy work, or overlooked for career opportunities. But what if you could subtly teach those above you to value your ideas and treat you with respect—without ever changing your job title?

Human behavior professor and award-winning executive career coach Melody Wilding has helped thousands of clients advocate for their needs at work while navigating the minefield of office politics. In this clear, tactical guide, Wilding shows you how to operate from a position of power—even if you lack formal authority—to build the emotional intelligence, relational capital, and negotiation savvy to succeed in a world of competing stakeholders and remote work.

Drawing on real-life client stories and the latest research on trust and persuasion, Managing Up distills a vital skillset into ten key conversations, including:

• The Alignment Conversation: How can I get in my boss’s head to understand their needs, motivations, and goals?
• The Styles Conversation: Will I earn more respect from my manager if I get to the point quickly, or should I try swapping stories and building rapport?
• The Boundaries Conversation: How do I say no and push back with tact when my manager saddles me with yet another task?

Packed with time-tested strategies, detailed scripts, and transformative insights, this book is a must-read for professionals of all levels ready to reclaim control of their careers.

Melody Wilding is a professor of human behavior at Hunter College and was recently named one of Insider’s “most innovative career coaches.” Her background as a therapist and emotions researcher informs her unique approach, weaving evidence-based neuroscience and psychology with professional development. She is the author of Trust Yourself.