Managing Health Services Organizations & Systems

Articulate and readable, this widely acclaimed, widely used text examines virtually every aspect of health services management, with an emphasis on the increasingly prevalent systems structure in U.S. health care.

A true gold standard, this text is used in colleges and universities nationwide to teach students how to tackle the challenging issues facing today s health services managers, and to provide comprehensive coverage of the conceptual frameworks for managing the organization and delivery of health services. Hundreds of thought-provoking discussion questions and nearly 80 intriguing case studies let students apply what they learn about the following contemporary issues and more: health system dynamics; administrative and biomedical ethics; legal issues; influential management theories, including emotional intelligence and competencies; implications of technology changes; managed care and alternate delivery mechanisms; and nontraditional and alternative medicine

Beaufort B. Longest, Jr., is the M. Allen Pond Professor and Director of the Health Policy Institute in the Department of Health Policy and Management at the Graduate School of Public Health at the University of Pittsburgh. Professor Longest holds a Ph.D. from Georgia State University. He is a fellow of the American College of Healthcare Executives and holds memberships in the Academy of Management, AcademyHealth, American Public Health Association, and the Association for Public Policy Analysis and Management. He is an elected member of the Beta Gamma Sigma Honor Society in Business as well as of the Delta Omega Honor Society in Public Health. His research has led to numerous peer-reviewed articles published in respected national and international journals. He has authored or co-authored 10 books and 30 chapters. Professor Longest’s current research and scholarship address corporate citizenship, policy making, and governance and management in health settings. His work in these areas has underpinned his most recent books, Managing Health Programs and Projects and Health Policymaking in the United States. Longest consults with health care organizations and systems, universities, associations, and government agencies on health policy and management