Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to homophobia reduction. The contributors provide connections between cutting-edge scholarship about abstract theoretical arguments, the needs of instructional and training pedagogy, and practical applications of information. The meta-analysis approach produces a unique informational resource, offering answers to key research questions addressing conflict.

This volume serves as an invaluable resource for studying conflict, mediation, negotiation and facilitation in coursework; implementing and planning training programs; designing interventions; creating workshops; and conducting studies of conflict.

About the Author

Nancy A. Burrell is Professor of Communication at the University of Wisconsin-Milwaukee.

Mike Allen is Professor of Communication at the University of Wisconsin-Milwaukee.

Barbara Mae Gayle is Vice President for Academic Affairs and Dean of Graduate Studies at Viterbo University.

Raymond W. Preiss is Professor and Chair of Communication Studies at Viterbo University.

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