Managing to Keep the Customer; How to Achieve and Maintain Superior Customer Service Throughout the Organization
Language: English
Published by Jossey-Bass, 1993
- Hardcover
- New
Seller: Cider Creek Books, Newark, NJ, U.S.A.Cider Creek Books
AbeBooks seller since January 28, 2020
Condition: New
US$ 53.63
Quantity: 1 available
Add to basketItem description from seller
Jossey Bass Business & Management Series; Large 8vo 9" - 10" tall; 320 pages.
Seller Inventory # 29565
- Title
- Managing to Keep the Customer; How to Achieve and Maintain Superior Customer Service Throughout the Organization
- Author
- Desatnick, Robert L. & Denis H. Detzel
- Publisher
- Jossey-Bass
- Publication year
- 1993
- Condition
- New
- Dust jacket
- New
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1555424155
- ISBN 13
- 9781555424152
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About the Author
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Cider Creek Books
Newark, NJ, U.S.A.
AbeBooks seller since January 28, 2020
Shipping rates within U.S.A.
| Item | 4 to 7 business days | 1 to 2 business days |
|---|---|---|
| First item | US$ 7.69 | US$ 19.90 |
Payment methods
Store description
Cider Creek Books sells Books, Comics, Laserdiscs, and compact discs. The books are mostly out-of-print books in New, or Used-Like New condition. The Comics are mostly modern comics from the 1980s, and early 1990s though some are from the silver age. The laser discs and compact discs are generally Used-like new. All listings are described with the intent of ensuring that you can have confidence that the item you order is the item you receive without any surprises. All items are shipped in boxes or sturdy cardboard mailers to ensure, as much as reasonable, that your order will not be damaged during shipment. International shipping in excess of actual shipping cost and related platform fees will be refunded. Returns are accepted.…
Specialty
Mostly out of print books in excellent condition. Mostly hardcover. Subjects cover finance and busi, science and technology, religion, philosophy, psychology, and literature including science fiction, fantasy and mystery, etc.Seller's business information
Cider Creek Books
NJ, U.S.A.
Terms of sale
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Shipping terms
Orders usually ship the same day as order or the next business day. If you place an expedited order for a heavy or over-sized book we may contact you to request that you cover the extra shipping cost.