The authors demonstrate how to evaluate content in the context of corporate goals, determine what information should be included and excluded in a knowledge management implementation, and create a Web-based knowledge management strategy to support critical business processes. They also address cultural, political, and organizational barriers to the successful implementation of a knowledge management strategy, and how to overcome them. Annotation c. by Book News, Inc., Portland, Or.

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Wayne Applehans, Alden Globe, and Greg Laugero are acknowledged experts in the developing field of Web-based knowledge management. They work for J.D. Edwards in Denver, Colorado, a leading developer of multinational, integrated enterprise software for distribution, finance, human resources, manufacturing, and supply chain management. Their diverse backgrounds span the fields of communication, organizational change, human resources, online marketing, publishing, advertising, information design, electronic community building, IT, and knowledge management. They are winners of the 1997 Software Marketing Awards Best Web Marketing Program. Alden Globe, with Greg Laugero, founded Industrial Wisdom, LLC-a company that focuses on driving down costs and driving up profitability by getting authoritative, accurate, and consistent information to decision makers at all levels of the organization. He is a renowned intranet evangelist and knowledge management expert whose pioneering work on J.D. Edwards' Knowledge Garden has been widely studied. Greg Laugero, with Alden Globe, founded Industrial Wisdom, LLC--a company that focuses on driving down costs and driving up profitability by getting authoritative, accurate, and consistent information to decision makers at all levels of the organization. He is an expert in the disciplines of intellectual capital management and organizational communications. 020143315XAB03222002

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