Designed as a true teaching text complete with pedagogical features to support learning, this book will provide a rigorous yet accessible approach to the new area of knowledge management. Based on empirical research rather than anecdotal evidence, the text is written specifically for a student audience rather than an academic one.

About the Author

Sue Newell is Professor at the Royal Holloway University of London. Maxine Robertson is Lecturer in Organisational Behaviour at Warwick Business School, University of Warwick. Harry Scarbrough is Director of the ESRC Evolution of Business Knowledge Programme, Warwick Business School, University of Warwick. Jacky Swan is Reader in Organizational Behavior at Warwick Business School, University of Warwick.

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