Performance management has tended to be driven by either the carrot or the stick approach, and a seemingly unbridgeable gap between hard measurement and soft development techniques divides HR practice in performance management. Managing and Measuring Employee Performance looks beyond these traditional methods and argues that both a metric approach and a development approach can co-exist and may, in fact, complement each other in performance management practice.

About the Author:

Dr Elizabeth Houldsworth is a member of the School of HR, Leadership and Change at Henley Management College working across qualification and research pro-grammes. She previously worked as an HR consultant specializing in performance management.
Dr Dilum Jirasinghe is a Managing Consultant with Hay Group (UK) with leading-edge expertise in performance management and leadership development. Prior to joining Hay Group, she worked as a business psychologist in a number or private and public sector organizations.

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